Shipping + Exchanges
Soap and scrub orders will be processed between 2-3 days once the order is received.
Candle orders will be processed between 5-7 days once the order is received as they are currently poured to order and require a curing time.
Most orders will be delivered within 1 week of placing an order. Please note that USPS and UPS are also experiencing delays with delivery. We are unable to offer any expedited shipping options at this time. We apologize for any inconvenience!
Refunds + Exchanges:
At Abram + Mae, all of our products are carefully inspected before they are shipped. Due to the nature of our products, used products cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to firstname.lastname@example.org within 7 days of delivery.
You may also exchange your product for another one of the same size and price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
In the event the package is damaged during shipping you may return your unused item(s) for a full refund of your purchase price within 14 days of delivery. Please contact us at email@example.com for further details.